An optimal maintenance program is crucial to ensure that maximum value is extracted from an asset over its life cycle. A long term maintenance agreement is a great way to manage technical and commercial risk and to provide customers with predictable costs and reliability.
Cratos acts as a trusted advisor and offers value through the entire life cycle of an asset. Whether you have a maintenance contract currently in place, are exploring the possibility of entering into an agreement, or choose to undergo self-managed maintenance on a transactional basis, Cratos ensures that each company’s unique strategic business objectives are converted into an optimal maintenance program.
Cratos offers full service with end to end support to guide a customer through the entire process of identifying and qualifying service providers, soliciting and managing the tendering process, and, successfully negotiating a long term maintenance agreement(s). The extent of support is defined by each customer’s internal support structure and resource availability. Cratos integrates itself on any portion of the process or can deliver a fully managed solution.
We assure consistency in responses by converting an asset’s business objectives, KPI’s, and end of life strategy into a clearly outlined scope of work. This includes economic and risk allocation requirements for respondents. This provides the ability to effectively compare scope, risk, and economic variables so as to more efficiently and aptly compare the benefits of each offer.
Cratos boasts decades of experience and dozens of successful contracts as part of OEMs and Independent Service Providers’ structuring teams. This depth of technical and commercial experience is prohibitive for most customers to assemble and maintain. Consider that a typical customer will require this blend of resources and experience every 5-15 years.
Cratos’ contract structuring process best in class four step approach looks to optimize each of the Technical and Risk contractual levers available in a term maintenance agreement. Most importantly, an optimal maintenance strategy must be aligned with a company’s strategic business objectives. Cratos’ number one priority is achieving this optimal result for each customer. Whether the end result is a contract with the OEM or an ISP, Cratos works for the asset owner and does not have a bias or affiliation with any service provider.